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DossierMap support

Contact

Submit a support request here for account, invite, checkout, workspace, privacy, and administrative help.

Support requests go directly to the DossierMap admin queue Typical response target: 2 business days

Support request

Use this form for DossierMap access, invite codes, checkout questions, workspace issues, privacy requests, refund questions, and administrative help.

What to include

  • The email address you used for DossierMap.
  • The invite code or checkout step you were working on, if relevant.
  • The workspace, project, run, or upload issue you saw.
  • A short description of what you expected and what happened instead.

Please do not include confidential dossier text, citations, personnel details, or full uploaded materials in the first email. Support can follow up with a safer path if files are needed.

Connected to Talvio

DossierMap and Talvio are linked services. Support requests submitted here are routed into the DossierMap admin workflow while DossierMap is prepared for production.

DossierMap faculty promotion dossier evidence checker.

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